Do Not Call Overview
Its critical today in this environment that your company avoids calling people who have had their telephone numbers placed on Do Not Call lists.
For one thing it’s a waste of your time calling these people because they just won’t talk to your telemarketers. Its better for you to focus your attention on those people that allow you to call them.
Our core products, TeamMax, CallAssist, and Acarda Messenger all assists in protecting your company against calling people who have had their telephone numbers placed on Do Not Call lists.
Here is a summary of our Do Not Call solutions:
TeamMax|OutBound Call Center
TeamMax|OutBound allows you to import both Do Not Call numbers and also Ok To Call numbers. TeamMax caters for two types of users or agents.
1. For outbound telemarketing calling campaigns. In this case numbers are scrubbed off calling lists as they are imported and in addition before any number is given to an agent to dial it is checked against the DNC list.
2. For those who are making less calls or ad-hoc calling, they can quickly check numbers before making a call.
TeamMax allows you to pull together Do Not Call numbers from various lists into one manageable master database. That’s only one side of the problem that TeamMax helps you overcome.
Your company may benefit by keeping track of people who have given you permission to call. To do this the TeamMax has an Ok To Call list. These numbers are very valuable to your company as for a period after you have been given permission you can call these numbers even if do appear on a Do Not Call list.
With the TeamMax DNC Agent users can do quick Do Not Call checks by clicking on a small icon in the system tray and they can even dial the telephone number when it is not found on the list via a modem card or other TAPI compatible hardware.
CallAssist Telemarketing Dialer
CallAssist is a telemarketing dialer for a single agent and helps you make a large number of outbound telemarketing calls.
CallAssist can import FTC DNC lists into its DNC database. Like TeamMax Outbound, as your calling list is imported it scrubs the numbers against the Do Not Call List. It also checks every number before it is dialled to make sure it does not appear in its DNC database.
Acarda Messenger Auto Dialer
Acarda Messenger auto dialer will make telephone calls automatically to a list of recipients and speak a message to them. Use for finding sales leads, collecting debts, appointment reminding, and marketing research.
Acarda Messenger can import FTC DNC lists into its DNC database. As your calling list is imported it scrubs the numbers against the DNC List. It also checks every number before it is dialled to make sure it does not appear in its DNC database.