TeamMax OutBound Overview
TeamMax is an outbound telemarketing call center. One of the most significant differences between TeamMax and other call center products is the way calls are
dialed. We are steered away from predictive dialing which can lead to dropped calls, rather TeamMax uses enhanced demand dialing.
Demand dialing is
initiated by the agent with a single button click. We recognize that cost is an important factor when you make a decision to purchase a call center that's why you will find competing products at least ten times the price of our call center software.
On the installation side, you won't find many call center products that are
intuitive enough for the end user to install and configure but, TeamMax is.
While other call centers can take weeks to install, TeamMax can be up and
running in hours. How many companies allow you to download fully functional call center software to evaluate? We do!
'Productivity is at an all time high thanks to TeamMax. Campaigns are set up quickly, users can be added with ease and reports can be run in an instant. This has truly saved our company both time and money in a very short period.'
Pat M., Pittsburgh, PA, USA.
There are four parts of the TeamMax Call Center
software:
- The TeamMax Manager
- The TeamMax Server
- The TeamMax Agent
- The TeamMax Reporter
Each panel on this page describes the function of one of these
components.
 TeamMax Call Center Brochure
TeamMax Agent Software
Each telemarketer or appointment setter uses the TeamMax Agent software. They
are sent one dial record at a time by the TeamMax Server. TeamMax
can dial out via a modem at the click of a button. You can read from a script
window, handle objections, and make notes of outcomes in a range of dial record fields.
Call backs are automatically requeued to be given back out
to agents at the appropriate time.
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Screen Shot
TeamMax Manager Software
The TeamMax Manager software is where you import a list of numbers and assign them to a campaign.
You can set up a campaign, add scripts for agents to read, set up teams, users and agents and assign agents to teams.
The TeamMax Manager allows you to view a campaign, see progress reports, statistics, export numbers, and maintain the DNC list.
View Full Screen Shot
TeamMax Server Software
The TeamMax Server software is the interface to the database for the TeamMax Agent software.
All the database access
for the agent software is via the server software so you must have the TeamMax Server software running at all times while you want the
Agent software to operate.
View Full Screen Shot
TeamMax Reporter
The TeamMax Reporter gives management reports on call outcomes and call statistics.
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Screen Shot
TeamMax Objection Handler
The Script Bar on the right displays the Script and the NCI Objection Handler to make
it easy to respond to objections your prospects raise.
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Screen Shot
TeamMax Download
Version , 14 February 2012
The TeamMax OutBound download is a free evaluation version and will expire
after 14 days. To keep using it after this time, you will need to purchase a
license.
Please complete the following form and we will email you the web
site link where you can download TeamMax.
TeamMax Testimonials
"The TeamMax software is excellent for telemarketing. It is completely
customizable through the menus to apply to a company's individual needs.
It allows our telemarketers to continue to call out even with the governments
intervention in my business through creation of a 'Do Not Call' registry.
The TeamMax automatically weeds out those who we cannot call, and even
allows us the opportunity to check any number against the 'Do Not Call' list
manually at the click of a button. ...
I have referred other distributors of our companies products, to
Acarda, with no reservations or uneasiness whatsoever."
Steven S., CA, USA.
"Your
TeamMax software has helped us make our telemarketing more
productive, we make more calls per hour and it now takes less time
for me to manage our telemarketer activities."
Martin T., CA, USA.
'TeamMax is easy to setup and use. TeamMax is versatile; you can setup and run multiple campaigns. Randomizing lists can be done with a click of the mouse. Importing lists is easy.
The TeamMax server and client use very little system recourses which means you can run them on just about any windows computer. Acarda support is great. Knowledgeable developers answer your questions.
TeamMax is a smart choice for anyone who wants a quick and easy power dialing solution.'
Douglas Gibson, IT Director, NCG Companies, Lawrenceville, NJ, USA
TeamMax Pricing
Acarda working with New Clients, Inc have released a special edition
of TeamMax. The TeamMax NCI Edition Combo includes TeamMax Advanced loaded with the NIC Objection
Handlers and
TeamMax Reporter.
Please contact us for pricing details on TeamMax either by email a -
see contact details or phone toll free on 800 728 2050.
Single-User Telemarketer
If you have just one person at a time setting appointments then please take a look at our
CallAssist Telemarketing Dialer Software. Please here
for details on the CallAssist NCI Edition.
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