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KnowledgeMax Script Manager is a knowledge base
telemarketing script software solution designed to make managing responses to common questions more productive and efficient.
KnowledgeMax Script Manager allows you to setup a group
of telemarketing scripts and assign associated topics to that group including the functionality to link topics across multiple groups.
Each topic has a description that could be a question or
objection and then a response that suggests how to reply to the
question or objection.
KnowledgeMax is a standalone solution or it can interface with TeamMax OutBound or CallAssist call center solutions to incorporate the existing campaigns that have been set up to enable the displaying of common queries or objections encountered by the call center agents.
"KnowledgeMax Script Manager has helped me to manage a number of scripts in a manner that is straight forward and user friendly with minimal effort I able to start making calls."
Sarah M., Peterborough,
ON., Canada
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