Telemarketing Software

Telemarketing software covers a wide range of tools.  This pages summarises two outbound telemarketing phone dialers CallAssist and TeamMax, that allow you to easily and systematically make a large number of telephone calls.  These tools are for those who undertake telemarketing or market research via telephone.

You can load a list of phone numbers into the telemarketing software dial list, or use the numbers in the inbuilt contact directory.  By clicking one button this software will dial the next number on the list, using it's auto dialing capability.  If the number is unanswered or busy, you can send it to the end of the list to call again later.  

While talking, you can keep a record of your contact's responses to your conversation.  At the end of your calling session, you can export the results to a text file.  Using these programs will speed up the time you take to contact everyone on your phone list.  They're  an excellent tool for people making a number of phone calls in one sitting.

"... it really enhances my productivity."

Michelle P.

....."Just a short note to let you know your software has helped increase my productivity.  It is a great timesaver.  Thank you very much."
Richard Carpenter

CallAssist Telemarketing Software Dialer

CallAssist telemarketing software is designed for the small call centers doing telemarketing or market research.  Each telemarketer works independently and has their own list of numbers in CallAssist to dial. 

CallAssist has the ability to load Do Not Call numbers into its database and prevent them from being called.  It has a built in reminder feature that will notify you when it's time to phone back a previously dialed number, e.g if someone has asked you to call back later. CallAssist telemarketing software is flexible and feature rich.

CallAssist - Read On

TeamMax Call Center Software

TeamMax is a call center specifically designed for outbound calling. Its great for both small and larger call centers doing telemarketing or market research.  Increase your agent productivity by up to 300% compared to manual dialling.  Telemarketers work together as a team and are given one lead to dial at a time by the server software.

TeamMax is not a predictive dialer but rather a preview or demand dialer where the agent initiates the dialing when they have finished the last call.  TeamMax allows you to manage your leads for the entire call center from one place.  You can set up campaigns, import numbers to call, review call outcomes and view call statistics.

TeamMax - Read On

WebDialer Browser Dialer

WebDialer is telemarketing browser dialer.  It’s an ideal tool for those organizations that have web based call center type contact records. WebDialer can read a telephone number from a web page title and the telemarketer can call this person by simply pressing the F3 key on the keyboard.

WebDialer - Read On